Scam Alert FAQ

NO. kitchenpal.ai is a SCAM website with absolutely NO affiliation to the official KitchenPal app. This fraudulent site is impersonating our brand to deceive users and steal money.

The ONLY official KitchenPal website is: kitchenpalapp.com

Our ONLY official website is:

https://kitchenpalapp.com

Any other website claiming to be KitchenPal (including kitchenpal.ai, kitchenpal.net, kitchenpal.org, etc.) is NOT affiliated with us.

The kitchenpal.ai scam website:

• Forces subscriptions without clear user consent
• Takes payments outside official app stores (a major red flag)
• Charges credit cards directly for non-existent or fake services
• Makes it difficult or impossible to cancel unauthorized subscriptions
• Uses our brand name to appear legitimate and trick users
• May steal personal information and payment details

NO. We have ZERO affiliation with kitchenpal.ai or any website using the .ai domain.

We are actively pursuing legal action against this fraudulent website for:

• Trademark infringement
• Brand impersonation
• Consumer fraud
• Unauthorized use of our intellectual property

NO. NEVER.

The real KitchenPal app processes ALL payments exclusively through official app stores:

• Apple App Store - for iOS users
• Google Play Store - for Android users

If any website asks you to enter credit card information to use "KitchenPal," it is a SCAM.

NO. Absolutely not.

The real KitchenPal app:

• ✅ Is 100% FREE to download and use with core features
• ✅ Offers optional premium features that you can choose to purchase
• ✅ Clearly shows pricing before any purchase
• ✅ Never tricks or forces you into subscriptions
• ✅ Allows you to cancel anytime through your app store account

If you were forced into a subscription by kitchenpal.ai, contact your bank immediately to dispute the charges.

The app is FREE!

Pricing structure:

• Free Version: Includes pantry tracking, recipe search, shopping lists, meal planning, and more
• Premium (Optional): Unlocks additional features like unlimited storage, advanced filters, etc.

All pricing is:

• ✅ Clearly displayed within the app before purchase
• ✅ Processed through App Store/Play Store using your existing account
• ✅ Easy to manage - view, modify, or cancel in your app store settings

For legitimate KitchenPal subscriptions (purchased through app stores):

iOS (iPhone/iPad):

1. Open Settings app
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find KitchenPal
5. Tap "Cancel Subscription"

Android:

1. Open Google Play Store
2. Tap menu icon → Subscriptions
3. Find KitchenPal
4. Tap "Cancel Subscription"

If you were charged by kitchenpal.ai:

You will NOT find this in your app store subscriptions because it's a fraudulent charge. Contact your bank/credit card company immediately to dispute the charge and request a chargeback.

Take immediate action:

1. Contact Your Bank/Credit Card Company RIGHT NOW
   • Report the charge as fraudulent
   • Request an immediate chargeback
   • Ask to have the card canceled and reissued
   • Monitor your account for additional unauthorized charges
2. Change Your Passwords
   • If you used the same password on the scam site, change it everywhere
   • Use unique passwords for each website/service
3. Report the Fraud
   • FTC: reportfraud.ftc.gov
   • Your local consumer protection agency
   • Google Safe Browsing: Report phishing
4. Document Everything
   • Save confirmation emails
   • Screenshot bank charges
   • Keep records of all communications

ONLY download from official app stores:

NEVER download KitchenPal from:

• ❌ Websites (including kitchenpal.ai)
• ❌ Third-party app stores
• ❌ Direct APK downloads
• ❌ Email links
• ❌ Social media download links

Our official social media:

• Facebook: [Insert official page]
• Instagram: [Insert official account]
• Twitter: [Insert official account]

Tip: Look for verified checkmarks (✓) on social media platforms.

If you see social accounts claiming to be KitchenPal but promoting kitchenpal.ai or other suspicious sites, they are FAKE. Report them immediately.

🚨 Red Flags - DO NOT TRUST if you see:

• ❌ Wrong domain: Anything other than kitchenpalapp.com
• ❌ Payment on website: Asking for credit card info directly
• ❌ Forced subscriptions: Automatically signing you up
• ❌ Countdown timers: "Offer expires in 10 minutes!"
• ❌ Unrealistic discounts: "90% off lifetime access!"
• ❌ Poor grammar/spelling: Professional companies proofread
• ❌ No contact information: Legitimate companies have support
• ❌ Pressure tactics: "Buy now or lose access forever!"
• ❌ Suspicious download links: Not from official app stores

Check the URL carefully:

Additional verification:

• Look for HTTPS with padlock icon (but note: scam sites can have this too!)
• Check footer for legitimate company information
• Verify social media links go to official accounts
• The real site NEVER asks for payment - only directs to app stores

If you only visited the site without entering any information:

• ✅ Your risk is low
• ✅ Clear your browser cookies and cache
• ✅ Run a malware scan to be safe

If you entered ANY information (email, name, address, phone):

• ⚠️ Monitor your email for phishing attempts
• ⚠️ Be cautious of suspicious calls
• ⚠️ Don't click links in emails claiming to be from "KitchenPal"

If you downloaded anything:

• 🚨 Run a full antivirus scan immediately
• 🚨 Delete any files downloaded from the site
• 🚨 Consider resetting your device if you notice suspicious behavior

NO. The real KitchenPal app:

• ✅ Never sees your payment information - it's handled by Apple/Google
• ✅ Uses App Store/Play Store billing systems which are highly secure
• ✅ Cannot charge you without going through app store authorization
• ✅ Has no access to your credit card numbers, CVV, or banking details

This is one reason we ONLY use official app store payments - they're secure and protect both you and us.

Modern scammers create sophisticated, professional-looking websites to appear legitimate. They may:

• Steal logos and branding from real companies
• Copy website designs and content
• Use stock photos of happy people
• Create fake testimonials and reviews
• Display fake security badges

Remember: A professional appearance does NOT equal legitimacy. Always verify the URL and payment method.

We are actively pursuing multiple legal and technical actions:

• Legal Action: Filing trademark infringement complaints and cease & desist orders
• Domain Dispute: Filing UDRP complaint to seize the fraudulent domain
• Reporting: Reporting to Google, hosting providers, domain registrars
• User Education: Creating warning pages (like this) to inform users
• Monitoring: Tracking similar scam sites and taking action
• Law Enforcement: Working with authorities to identify and prosecute scammers

You can help by:

1. Not engaging with kitchenpal.ai or similar sites
2. Warning others - share this FAQ with friends and family
3. Reporting the scam:
   • Google Safe Browsing: Report phishing
   • FTC: reportfraud.ftc.gov
4. Contacting us if you see the scam advertised anywhere
5. Leaving reviews warning others if you see discussions about kitchenpal.ai

We cannot refund charges from kitchenpal.ai because those charges were NOT made by us. kitchenpal.ai is a completely separate fraudulent operation with no connection to KitchenPal.

To get a refund:

• Contact your bank or credit card company
• Explain the charge is fraudulent
• Request a chargeback
• Provide documentation if requested

Banks typically rule in favor of customers for fraudulent charges, especially when the business is clearly a scam.

If your question wasn't answered here:

• Read our full Scam Warning Page
• Contact our support team through the official app
• Check our official social media for updates

Remember: The ONLY official KitchenPal website is kitchenpalapp.com